Go to your own Zoom / MSTeams account > create an open Zoom or MSTeams meeting link.
Go to Dashboard > Edit event > Adjust your email signature and insert the following text:
Technical issues during the event?
Join this Zoom room for help: [yourlinktoZoom/MSTeamshere].
(optional) Add customer support button on your event: read more here.
Check your Zoom / MS Teams room, make sure the room is OPEN, so your attendees can always jump in, and no password or permission is required to join the help room.
For a list of most frequent issues: click here
If you like the Krowden Support Team to run this helpdesk room for your event, please contact sales@krowden.com and ask for a day of remote support (€640).